At Apex Form, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Returns We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging with all tags attached
- Accompanied by proof of purchase
How to Initiate a Return To start a return, please contact us at sound-brand3l@icloud.com with your order number and reason for return. Do not send items back without prior authorization — unauthorized returns will not be accepted.
Return Address Apex Form 4425 Martin Luther King Jr Way S, Seattle, WA 98108, United States
Non-Returnable Items The following items cannot be returned:
- Perishable goods
- Custom or personalized products
- Personal care items (e.g., undergarments, swimwear)
- Hazardous materials
- Sale/clearance items
- Gift cards
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days to your original payment method. Please note that your bank or credit card company may take additional time to post the refund.
Exchanges We only replace items if they are defective or damaged. To request an exchange, email us at sound-brand3l@icloud.com.
EU Customers If you are located in the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.
Contact Us Apex Form 4425 Martin Luther King Jr Way S, Seattle, WA 98108, United States Email: sound-brand3l@icloud.com